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Privacy & Security

Privacy Statement

Your privacy is important to Man Age Grooming Ltd (trading as: www.urbanemale.co.uk). We are committed to safeguarding the privacy of our website visitors; this privacy statement sets out how we will treat your personal information.

Personal Data Collection

Man Age Grooming Ltd may collect, store and use the following kinds of personal information:

1. Information about your computer and about your visits to and use of this websites (which may include your IP address, geographical location, browser type and version, referral source, entry page, exit page, length of visit, number of page views, route taken through this website, and similar information);

2. Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;

3. Information that you provide to us for the purpose of registering with us;

4. Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters; and

5. Any other information that you choose to send to us.

Using Personal Data

Personal information submitted to us via this website will be used for the purposes specified in this privacy statement or in relevant parts of the website.

We may use your personal data to:

1. Administer the website;

2. Improve your browsing experience;

3. Enable your use of the services available on the website;

4. Send to you goods purchased via the website, and supply to you services purchased via the website;

5. Send statements and invoices to you, and collect payments from you;

6. Send you general non-marketing commercial communications;

7. Send you email notifications which you have specifically requested;

8. Send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email  and you can inform us at any time if you no longer require marketing communications; and

9. Deal with enquiries and complaints made by or about you relating to the website.

Personal Data Security

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Man Age Grooming Ltd will store all the personal data you provide on its secure servers. Information relating to electronic transactions entered into via this website will be protected by encryption technology.

You are responsible for keeping your password and user details confidential. We will not ask you for your password except when you log in to the website.


We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy statement.

In addition, we may disclose your personal information:

1. To the extent that we are required to do so by law;

2. In connection with any legal proceedings or prospective legal proceedings;

3. In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

4. To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy statement, we will not provide your information to third parties.

Cross-border Data Transfers

Information that Man Age Grooming Ltd collects may be stored and processed in and transferred between any of the countries in which we operate to enable the use of the information in accordance with this privacy statement.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world.

Your Rights

You may instruct us to provide you with any personal information we hold about you.  Provision of such information will be subject to:

1. The payment of a fee; and

2. The supply of appropriate evidence of your identity.

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes by email at any time. 

Privacy Statement Update

We may update this privacy statement from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes. 

We may also notify you of changes to our privacy statement by email.

Other websites

The website contains links to other websites that are not under the control of and are not maintained by Man Age Grooming Ltd. We are not responsible for the content or reliability of the linked websites. Man Age Grooming Ltd provides these links for your convenience only but does not endorse the material on these sites.

Contact Us

If you have any questions about this privacy statement or our treatment of your personal information, please write to us by email to: contact@urbanemale.co.uk or by post to:

Man Age Grooming Ltd

145-157 St John Street




Man Age Grooming Ltd - Security Statement

Man Age Grooming Ltd (trading as: www.urbanemale.co.uk), take every possible step to ensure the security of your personal and financial information. Our ‘Privacy Statement’ highlights how we utilise any of your personal details. In addition to this, we also take extra precautions to safeguard your financial transactions and details, as contained in this statement.

Payments to Urbane Male

All payment details and transactions processed via the Urbane Male website are NOT processed directly by Urbane Male. To ensure additional security, we utilise a ‘Hosted’ Independent Payment Provider whereby your payment transactions are processed through their secure servers. No financial information or data related to customer credit cards is retained on the Urbane Male website and we have no access to such information.

Secure Trading

Once customers on the Urbane Male website reach the ‘Payment Page’ to complete the payment procedure, they are automatically transferred to the SecureTrading secure servers. SecureTrading are the UK's leading independent Payment Service Provider, processing credit and debit card payments for thousands of websites. All sensitive payment card information is encrypted using the most sophisticated e-payment software available and is sent to the bank for instant authorisation via the SecureTrading network of payment gateways. Transactions normally take a few seconds to be processed and at no time are your payment card details at risk from cyber criminals.

PCI DSS Standard

SecureTrading are PCI DSS Level 1 accredited, having satisfactorily met the Payment Card Industry Data Security Standard (PCI) and other major payment card association security requirements related to the protection of cardholder data. Payments are processed on their own dedicated HTTPS servers (using the SSL protocol) that ensures secure and reliable transactions. Security is a priority and that is why all communication within the SecureTrading system uses PCI compliant encryption levels.

Counter Fraud Services from SecureTrading

SecureTrading offers online fraud protection as standard for online payments, with Secure Trading Protect containing the core counter fraud features. These basic features include such services as 3-D Secure, CVV2, CVC2 and CSC security codes and an address verification system (AVS).

3-D Secure

3-D Secure is a credit and debit card authorisation program, carried out by Visa (as 'Verified By Visa') and MasterCard (as 'MasterCard SecureCode'), to help reduce fraudulent purchases by verifying purchaser identity during online transactions. Put simply, 3-D Secure is the Internet equivalent of Chip & PIN*.

Security Codes (CVV2, CVC2, CSC)

All credit and debit cards carry a security code number. This number is known to the bank and printed on the card, but is not stored or printed anywhere else. Therefore, it can be used as a confirmation that the person using the card to make a purchase is in physical possession of the card, or has at least seen the card at some time.

Address Verification System (AVS)

AVS checks the address that your customer has entered against the cardholder address that the bank holds for that card. The bank will show whether there is a match between the address entered and the card address.

You can be assured that all financial transactions conducted through our website are processed through the highest possible level of security to maintain the integrity of your financial data and to ensure your online shopping is a safe and secure experience.



Man Age Grooming Ltd

145-157 St John Street



Updated: 2nd May, 2013

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